What is your return policy?
We accept returns on unworn, unwashed items within 14 days of delivery. Items must be in original condition with tags attached.

How do I start a return?
Email support@shakasonly.com with:

• Your order number
• Reason for return

We’ll reply with next steps.

When will I receive my refund?
Refunds are issued back to the original payment method once the return is received and inspected. Please allow 5–10 business days for processing.

Are shipping fees refundable?
Shipping fees are non-refundable unless the return is due to an error on our end.

Do you offer exchanges?
To ensure fast fulfillment, we do not process direct exchanges. Please return the item and place a new order.

How do I contact support?
Email us at support@shakasonly.com
— we’re here to help.

What are your support hours?
Monday–Friday. Response times may vary during drops or holidays.

Still have questions? Reach out — we’re always happy to help 🤙